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Privacy Policy

Your privacy is important to us, and we are committed to ensuring it is protected. Please read our privacy policy which outlines how we collect, use, protect and handle your personal information.

Layla Linen (ABN 266 598 74936) collects personal information about you from our website mobile application and social media pages, as provided by you by any other means, including either physically or electronically. Occasionally, we collect personal information from social media sites and from commercial data providers, referral agents and other data providers who obtained your personal information from third-party sources who hold your consent to disclose your personal information to us, or who have otherwise disclosed your personal information to us in circumstances where it is lawful to do so. Personal information will not be collected from any person who we know to be under the age of fifteen (15) without the consent of a parent or legal guardian. Personal information is collected in order to carry on our trading relationship with you, including but not limited to processing transactions, assessing your credit risk and issuing invoices. Personal information is otherwise collected in order to provide you with newsletters (including electronic newsletters), respond to inquiries, maintain our relationship with you, provide you with certain content, products and services and, unless you opt-out or unsubscribe, to contact you in the future with information on products and services and to provide you with marketing materials via any medium including mail, telephone and commercial electronic messages (SMS (Short Message Service), MMS (Multimedia Message Service), IM (Instant Messaging) and email) or any other form of electronic, emerging, digital or conventional communications channel whether existing now or in the future. Our Website may also collect and use passively collected anonymous or personal information, or personal information from various third-party sources, and may combine this anonymous information or personal information with other personal information collected from you, to provide better service to Website users, customise Websites based on your preferences, to provide you with relevant advertising when you use our Website to compile and analyse statistics and trends, and otherwise administer and improve our Website for your use. For the purposes described above, your information may be shared with our promotional partners, and other trusted third parties including service providers engaged by us to perform a variety of functions including legal and accounting services, data storage, fulfilling orders, processing payments, assisting with promotions and providing technical services. Such group companies and third parties may be located in Australia or overseas, including the United States of America. Failure to provide personal information may result in us being unable to carry on our trading relationship with you or provide you with certain content, products or services. Our Privacy Policy contains information about how you can access and correct your personal information, how you can complain regarding the handling of your personal information and how we will handle any complaint. You may contact us with any queries via email: or mail: 19 Walbrook Drive, Vermont South, VIC 3133 Australia or telephone: +61 407 516 380.

Collection of personal information 

We will ask you to enter your name, email address, mailing address, phone number and other details when registering or ordering on our website, and when subscribing for our newsletter. This information is necessary in order to create your account and process your orders.

Use of information

We use your information only in the following ways:
To process and deliver your orders
To communicate with you as our customer
To email, you order confirmations, store newsletters, and special offers that may interest you
To contact you if we have a problem with your order
To provide you with the exceptional service you deserve as our customer

Information and transaction protection

We never ask for personal information beyond what is needed to deliver your order.
We do not store any credit card numbers/details on our website.
All payments are processed by securely protected gateways including Credit Card, PayPal,  ZipPay or Afterpay. 
Protecting your personal information is extremely important to us so you can shop assured in the knowledge our site is secure.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties.


If there are any questions regarding this privacy policy, do not hesitate to contact us via

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