Items are delivered approximately within 7 to 10 days of placing an order, but delivery may exceed estimated delivery window for reasons outside our control. We will send you an email once your order has been dispatched, and will as a courtesy also email you if for any reason your delivery is delayed. We do not accept liability for any loss, theft or damage of merchandise once an order is in transit.
The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order.
Where a Customer gives written authority for Products to be delivered without a signature, any and all included insurance cover will be voided.
The couriers or postal services nominated by Layla Linen will deliver Products during local business hours (9am to 5pm, Monday to Friday)
Layla Linen is not responsible for the delivery times of Products. Once Products have been dispatched, it is the Customers responsibility to liaise with the courier nominated by Layla Linen (as notified to the Customer) in relation to date and time of delivery.
Layla Linen will be happy to honour our obligations under the Australian Consumer Law if any product is damaged, faulty or incorrectly shipped through any circumstance that is in our error.
· Special offers including free shipping
Please note Layla Linen offers a $15 flat rate for shipping in Victoria for orders under $250. We offer a flat rate of $25 Interstate/Nationally for orders under $250. Free Shipping for all orders over $250 Australia Wide. With the exception of the under listed postcodes with unacceptably high freight charges. Should you require us to ship to any of such postcodes, we will contact you to request for further shipping, after which you may choose to go through with the order or cancel it.
Postcodes excluded from free shipping: 2898 – 2899, 4183 – 4184, 4216, 4385 – 4498, 4680, 4700 – 4746, 4801 – 4807, 4816 – 4830, 4871 – 4876, 4890 – 4895, 5641 – 5734, 6033 – 6044, 6084, 6123 – 6124, 6161, 6173 – 6176, 6207 – 6230, 6232 – 6799, 7012, 7017, 7020, 7022 – 7055, 7109 – 7216, 7252 – 7470.
For futher information regarding Shipping refer to Terms and Conditions.